FAQs

Below you will find a list of frequently asked questions with answers. If you have a question that is not answered below, please contact us.
Creating & Managing Listings
Do I Have to Register to Create Listings?

Yes. You must be a registered user to create listings. Registration is free.

I created a listing, but it does not show up in search results. Why?

You need to run your listing. Go to My Account and click on Run to the left of the listing you wish to run. The system will ask for your credit card information, and your listing will run as soon as your payment is processed.

If you posted a free listing in tools or parts it can take up to 48 hrs to display. 
How do I stop my listing from running?

From the My Account page, click on the Trash Can link to the left of the listing.

What Category Should I Put My listing In?

Choose the category that best fits. If there is not a good category put it into the "Other" category and ask us to make a category for it.

Pricing & Payment
How much do listings cost?

Please see our Pricing page for information about listing plans.

How long does a Listing run?

Please see our Pricing page for information about listing plans.

How do I upgrade my listing?
Its easy! You can Upgrade your listing by using the contact us form and tell us what you would like to upgrade to. We will handle the rest. There is no fee to upgrade. You will only be charged the difference between the original listing and the upgrade. The following months will be billed at the new listings price.
Privacy
What is your privacy policy?

See Privacy Policy for details.

I don't want my name, phone number or email address to appear on your site. What should I do?
To hide all of your personal information when creating a listing, just do the following:
1. Answer "NO" to the question "Include Profile with Listing"
2. Do not enter your street address or phone number on the listing
This will keep all of your personal information private.
Someone interested in your listing will be able to contact you via anonymous email using the "Contact Advertiser" link on the site. The email address you enter for a listing is NOT shown on the site - it is used by the site to route anonymous contact requests to your email without making your email address visible to others.

If all my information is private how can a buyer contact me?

When your ad appears, instead of showing your contact information the following appears: "This seller has chosen to remain private. You may contact this seller via anonymous email by clicking here." The prospective buyer completes an on-line form and the system sends you an email without revealing your information to the prospective buyer.

Registration
How much does it cost to register?

Nothing. Registration is FREE.

Do I have to register to use the site?

No. You can browse and search ads without registering. You should still register, to save time, as the site will remember various preferences for you. If you want to create ads, you will need to register. Registration is FREE.

Search
Click here to visit R1 Concepts